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Contact Us

Your satisfaction is our concern. Here's how to contact us for help...

Worldwide Reservation Center 

Needing assistance with booking, modifying or canceling a future reservation?

Toll-free Reservations (U.S. only): 1-800-800-4000 (available 24 hours a day, 7 days a week) * Please add '00' international exit code before number if dialing outside the U.S.

To contact us by email, click Here. Our goal is to respond to you within two business days. For immediate assistance, please contact our 24/7 call center at 1-800-800-4000.



Dollar Vehicle Violations

Information concerning parking tickets, moving violations or toll charges incurred during your rental period.

E-mail: Vehicle Violations Request Form
By phone: 1-866-255-0794
Violation FAQs 


Dollar Customer Assistance

E-mail:  Customer Service Request Form
Mailing Address:
Dollar Rent A Car, Inc.
Attn: Customer Service 2W2
P.O. Box 33167
Tulsa, OK 74153-1167
Toll-free Support Service: 1-800-800-5252
Fax: 1-918-669-2060
Request a copy of a past Auto Rental Agreement



Dollar Express Member Support

E-mail:  Dollar Express Member Support Form 
Toll-free Member Reservations: 1-866-776-6667
Toll-free Member Support Services: 1-866-776-6667, press 3
Toll-free Fax: 1-877-449-1044
Mailing Address: Dollar Express Program
Dollar Rent A Car, Inc.
P.O. Box 33167
Tulsa, OK 74153-1167


Dollar 4Business Support

E-mail:  Dollar4Business@dollar.com
Toll-free Support Services: 1-800-331-3550
Fax: 1-918-669-2164

Frequent Flyer Help Desk

E-mail: Frequent Flyer Help Desk Request Form
Mailing Address: Dollar Rent A Car, Inc.
Attn: Frequent Flyer 1R1
P.O. Box 33167
Tulsa, OK 74153-1167


Additional Helpful Numbers

International Reservations: 1-800-800-6000
E-Mail: intlres@dollar.com

For speech and hearing-impaired customers, please contact us at: InternetHelpDesk@dollar.com.

24-Hour Roadside Assistance: 1-800-235-9393

Travel Agent Numbers

Travel Agent Reservation Line and GDS assistance:  1-800-800-5774
Travel Agent Commission Hotline: 1-800-527-7752


 If you have a concern about your rental experience, please contact Customer Care using the following link in order to receive a prompt reply to your inquiry: http://www.dollar.com/Help/CustomerAssistance.aspx

Media Contacts

Paula Rivera
Manager, Public Affairs (North America)

Lark-Marie Anton
Vice President, Global Public Relations

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Customer Assistance

Need to get a hold of us? Use this easy customer assistance form.

Vehicle Violations


Best Rate Guarantee

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Specials email

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Frequent Flyer Help Desk

Didn't receive mileage credit? Get help here.

Frequently Asked Questions

Have questions? Find answers to the most commonly asked questions.

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