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Handling A Rental Car Accident

Picture this: You’re on vacation – in a city you don’t know – and bam! You’re side-swiped by a truck, rear-ended by a mini-van or you back into a poll that came out of nowhere. You’d probably know what to do if the car you’re driving were yours, but since you’re in a rental car it’s a whole ‘nother ball game. Or is it?

Here are a few rules of the road for dealing with auto accidents in a rental car:

  • Take care of any bodily injuries ASAP. 
  • Contact the police and file an accident report. 
  • Exchange information with affected parties. 
  • Take thorough notes about what happened. Gather witnesses and take photographs or video of the scene if you can. 
  • Contact the car rental agency. 
  • Contact your insurance company and/or credit card company that you used to pay for the vehicle and provide additional rental insurance.

See… they’re not that different than managing an accident in your own car. Just one or two extra steps. One thing worth noting though, is that regardless of who or what caused the accident, the renter and additional drivers are liable for any loss or damage to the rental vehicle, as well as actual towing/storage charges, loss of use, diminution in value, etc. So before you refuse the rental agency’s insurance and sign on the dotted line, find out what you may be responsible for should an accident or damage to the vehicle occur.

Review Dollar’s General Policies for more complete information about liability, insurance and optional protection packages.

Reserve your Dollar car rental now.

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