Customer Support

Glad you asked

Here are the most frequently asked questions about Dollar Car Rental, categorized by topic.

Change Time or Location of Car Return>

I need to change the time or location of my return.

Involved in an Accident>

Report your accident. 

Online Reservations>

Secure your rental online and verify your reservations at

PAI/PEC Claim Forms>

Need to submit a Personal Accident Insurance or Personal Effect Coverage form?

Car broken down, tire problems>

Car broken down, tire problems?

Dollar Rental Policies>

Learn about coupon redemption, discounts, and payment options

Parking Tickets, Moving Violations or Toll Charges>

Toll violations and vehicle citations at times do occur.  Learn about your responsibility for handling and payment of these charges

Renting Through Travel Agencies>

Travel agents can make direct car rental reservations through the Dollar Web site

Resale of Rental Vehicles>

Find out if Dollar rental vehicles are available for resale

Smoke-Free Vehicle Policy>

Learn about Dollar's smoke-free fleet policy

We never forget whose dollar it is.
Sign up for Dollar E-mail Specials