Customer Support

Your satisfaction is our concern. Here's how to contact us for help...


Worldwide Reservation Center 

Needing assistance with booking, modifying or canceling a future reservation?

Toll-free Reservations (U.S. only): 1-800-800-4000 (available 24 hours a day, 7 days a week) * Please add '00' international exit code before number if dialing outside the U.S.

For immediate assistance, please contact our 24/7 call center at 1-800-800-4000. You may contact us via email regarding questions on future reservations, but please allow up to four business days for us to get back to you regarding your inquiry. To contact us by email, click on future reservation inquiries.


 

Dollar Vehicle Violations

Information concerning parking tickets, moving violations or toll charges incurred during your rental period.

E-mail: Vehicle Violations Request Form
By phone: 1-866-255-0794
Violation FAQs 

 


Dollar Customer Assistance

Request a copy of a past Auto Rental Agreement

 


 

Dollar Express Member Support

E-mail:  Dollar Express Member Support Form 
 


Dollar 4Business Support

E-mail:  Dollar4Business@dollar.com
Toll-free Support Services: 1-800-331-3550
Fax: 1-918-669-2164


Frequent Flyer Help Desk

E-mail: Frequent Flyer Help Desk Request Form
Mailing Address: Dollar Rent A Car, Inc.
Attn: Frequent Flyer 1R1
P.O. Box 33167
Tulsa, OK 74153-1167

 


Additional Helpful Numbers

International Reservations: 1-800-800-6000
E-Mail: intlres@dollar.com

For speech and hearing-impaired customers, please contact us at: InternetHelpDesk@dollar.com.

24-Hour Roadside Assistance: 1-800-235-9393



Travel Agent Numbers

Travel Agent Reservation Line and GDS assistance:  1-800-800-5774
Travel Agent Commission Hotline: 1-800-527-7752

 


Media Contacts

 

For Media relations inquiries only, please contact:


Email: mediarelations@hertz.com
Phone: 239-598-6300

 

 

If you are a customer with a question about your rental, please contact Dollar Customer Care for assistance. The media relations team will not respond to customer inquiries.



 

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Customer Assistance

Need to get a hold of us? Use this easy customer assistance form.

Vehicle Violations

 



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Frequent Flyer Help Desk

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Frequently Asked Questions

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