Your satisfaction is our concern. Here's how to contact us for help...
Worldwide Reservation Center
Needing assistance with booking, modifying or canceling a future reservation?
Toll-free Reservations (U.S. only): 1-800-800-4000 (available 24 hours a day, 7 days a week) * Please add '00' international exit code before number if dialing outside the U.S.
For immediate assistance, please contact our 24/7 call center at 1-800-800-4000. You may contact us via email regarding questions on future reservations, but please allow up to four business days for us to get back to you regarding your inquiry. To contact us by email, click on future reservation inquiries.
Dollar Vehicle Violations
Information concerning parking tickets, moving violations or toll charges incurred during your rental period.
E-mail: Vehicle Violations Request Form
By phone: 1-866-255-0794
Dollar Customer Assistance
Request a copy of a past Auto Rental Agreement
Dollar Express Member Support
E-mail: Dollar Express Member Support Form
Dollar 4Business Support
Toll-free Support Services: 1-800-331-3550
Frequent Flyer Help Desk
E-mail: Frequent Flyer Help Desk Request Form
Mailing Address: Dollar Rent A Car, Inc.
Attn: Frequent Flyer 1R1
P.O. Box 33167
Tulsa, OK 74153-1167
Additional Helpful Numbers
International Reservations: 1-800-800-6000
For speech and hearing-impaired customers, please contact us at: InternetHelpDesk@dollar.com.
24-Hour Roadside Assistance: 1-800-235-9393
Travel Agent Numbers
Travel Agent Reservation Line and GDS assistance: 1-800-800-5774
Travel Agent Commission Hotline: 1-800-527-7752
For Media relations inquiries only, please contact:
If you are a customer with a question about your rental, please contact Dollar Customer Care for assistance. The media relations team will not respond to customer inquiries.
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