Customer Support

Your satisfaction is our concern. Here's how to contact us for help...

Worldwide Reservation Center 

Needing assistance with booking, modifying or canceling a future reservation?

Toll-free Reservations (U.S. only): 1-800-800-4000 (available 24 hours a day, 7 days a week) * Please add '00' international exit code before number if dialing outside the U.S.

For immediate assistance, please contact our 24/7 call center at 1-800-800-4000. You may contact us via email regarding questions on future reservations, but please allow up to four business days for us to get back to you regarding your inquiry. To contact us by email, click on future reservation inquiries.

Dollar Vehicle Violations

Information concerning parking tickets, moving violations or toll charges incurred during your rental period.

E-mail: Vehicle Violations Request Form
By phone: 1-877-411-4300
Violation FAQs 

Dollar Customer Assistance

Need to get a hold of us?  Use this easy customer assistance form:  Customer Assistance Form

To request a copy of your rental agreement please complete this form:  Request a copy of a past Auto Rental Agreement

Website Difficulties

Having trouble with our site?  Please contact us at:: 

Dollar Web Support:   1-800-654-0011

Accident Report

To report an accident, please complete Vehicle Incident Report form and submit via email to or by fax to (866)888-4406.  Click here for form.

Dollar 4Business Support

Toll-free Support Services: 1-800-331-3550
Fax: 1-405-979-3330

Frequent Flyer Help Desk

Mailing Address: The Hertz Corporation
c/o: Customer Relations Department
P.O. Box 26120
Oklahoma City, OK 73126
Phone: 800-654-4173


Additional Helpful Numbers

International Reservations: 1-800-800-6000  24-Hour Roadside Assistance: 1-800-235-9393

Travel Agent Numbers

Travel Agent Commission Hotline: 1-800-527-7752 

Dollar GDS Helpdesk: 1-888-367-4372

Media Contacts

For Media relations inquiries only, please contact:

Phone: 844-845-2180


If you are a customer with a question about your rental, please contact Dollar Customer Care for assistance. The media relations team will not respond to customer inquiries.

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Vehicle Violations

Customer Contact Information for traffic violations and toll violations.

Customer Assistance

Need to get a hold of us? Use this easy customer assistance form.

Best Rate Guarantee

Found a better rate? Find a better Dollar rate and we will match it.

Frequent Flyer Help Desk

Didn't receive mileage credit? Get help here.

Specials email

Looking for great rates? Get email about Dollar specials.

Frequently Asked Questions

Have questions? Find answers to the most commonly asked questions.

Sign up for Dollar E-mail Specials