Customer Support

Need Help? Contact Dollar Customer Support

Your satisfaction means everything to us. If you have a question, comment, or a problem on the road or at one of our locations, here’s how you can contact us.



Phone

Contact Customer Assistance

For compliments, complaints, feedback or inquiries about your past auto rentals.





Questions and Answers

Dollar Car Rental FAQs

Find the answer to your question on our FAQs page



Help with Reservations (Available 24/7)

Need assistance with booking, modifying, or cancelling a reservation? Contact our worldwide reservation center – open 24 hours a day, 7 days a week.

By Phone

  • 1-800-800-4000
  • International Reservations: 1-800-800-6000
  • Outside U.S.: Add “00” international exit code before number

By Email

  • rhelpdesk@dollar.com
  • Please allow up to 4 business days for us to respond to your email inquiry.
  • Vehicle Violations and Accidents

    Contact us if you’ve been in an accident or have questions concerning parking tickets, moving violations or toll charges incurred during your rental period.

    By Phone

    • 1-877-411-4300

    Accident Report

    Vehicle Violations FAQs

    • Answers to FAQs related to parking tickets, moving violations, or toll charges can be found here.

    Data Privacy Requests

    To request Data Privacy information, please select a link below.

    Data Privacy - Customers

    Data Privacy - Employees

    All Other Inquiries

    Best Rate Guarantee

    Found a better rate? Find a better Dollar rate and we will match it.

    Specials email

    Looking for great rates? Get email about Dollar specials.

    Rate Our Website

    Raves or problems? Tell us about your experience with our website.

    Request a Past Rental Agreement Form

    Have questions about a previous rental? Request past rental information.

    24-Hour Roadside Assistance

    • 1-800-235-9393

    Dollar 4Business Support:

    Frequent Flyer Help Desk

    Website Difficulties

    • 1-800-654-0011

    Travel Agent Commission Hotline

    • 1-800-527-7752

    Dollar GDS Helpdesk

    • 1-888-367-4372

    Media Contacts



    Sign up for Dollar E-mail Specials