Customer Support

Your satisfaction is our concern. Here's how to contact us for help...

Worldwide Reservation Center 

Needing assistance with booking, modifying or canceling a future reservation?

Toll-free Reservations (U.S. only): 1-800-800-4000 (available 24 hours a day, 7 days a week) * Please add '00' international exit code before number if dialing outside the U.S.

For immediate assistance, please contact our 24/7 call center at 1-800-800-4000. You may contact us via email regarding questions on future reservations, but please allow up to four business days for us to get back to you regarding your inquiry. To contact us by email, click on future reservation inquiries.

Dollar Vehicle Violations

Information concerning parking tickets, moving violations or toll charges incurred during your rental period.

E-mail: Vehicle Violations Request Form
By phone: 1-866-255-0794
Violation FAQs 

Dollar Customer Assistance

Need to get a hold of us?  Use this easy customer assistance form:  Customer Assistance Form

To request a copy of your rental agreement please complete this form:  Request a copy of a past Auto Rental Agreement

Dollar Express Member Support

E-mail:  Dollar Express Member Support Form 

Accident Report


To report an accident, please complete Vehicle Incident Report form and submit via email to or by fax to (866)888-4406.  Click here for form.

Dollar 4Business Support

Toll-free Support Services: 1-800-331-3550
Fax: 1-918-669-2164

Frequent Flyer Help Desk

E-mail: Frequent Flyer Help Desk Request Form
Mailing Address: Dollar Rent A Car, Inc.
Attn: Frequent Flyer 1R1
P.O. Box 33167
Tulsa, OK 74153-1167


Additional Helpful Numbers

International Reservations: 1-800-800-6000
24-Hour Roadside Assistance: 1-800-235-9393

Travel Agent Numbers

Travel Agent Commission Hotline: 1-800-527-7752


Media Contacts


For Media relations inquiries only, please contact:

Phone: 239-598-6300



If you are a customer with a question about your rental, please contact Dollar Customer Care for assistance. The media relations team will not respond to customer inquiries.

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Customer Assistance

Need to get a hold of us? Use this easy customer assistance form.

Vehicle Violations


Best Rate Guarantee

Found a better rate? Find a better Dollar rate and we will match it.

Specials email

Looking for great rates? Get email about Dollar specials.

Frequent Flyer Help Desk

Didn't receive mileage credit? Get help here.

Frequently Asked Questions

Have questions? Find answers to the most commonly asked questions.

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Raves or problems? Tell us about your experience with our website.

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