Need Help? Contact Dollar Customer Support

Your satisfaction means everything to us. If you have a question, comment, or a problem on the road or at one of our locations, here’s how you can contact us.

Contact Customer Assistance For compliments, complaints, feedback or inquiries about your past auto rentals.

Dollar Car Rental FAQs Find the answer to your question on our FAQs page

Help with Reservations (Available 24/7)

Need assistance with booking, modifying, or cancelling a reservation? Contact our worldwide reservation center – open 24 hours a day, 7 days a week.

By Phone

• 1-800-800-4000
• International Reservations: 1-800-800-6000
• Outside U.S.: Add “00” international exit code before number

By Email

Vehicle Violations and Accidents

Contact us if you’ve been in an accident or have questions concerning parking tickets, moving violations or toll charges incurred during your rental period.

By Phone

• 1-877-411-4300

Accident Report

• Complete the Vehicle Incident Report form and submit to hcmfirstnoticeofloss@hertz.com or fax to 1-866-888-4406

Vehicle Violations FAQs

• Answers to FAQs related to parking tickets, moving violations, or toll charges can be found here.

Data Privacy Requests

To request Data Privacy information, please select a link below.

Data Privacy - Customers

Data Privacy - Employees

All Other Inquiries

Best Rate Guarantee

Found a better rate? Find a better Dollar rate and we will match it.

Specials email

Looking for great rates? Get email about Dollar specials.

Rate Our Website

Raves or problems? Tell us about your experience with our website.

Request a Past Rental Agreement Form

Have questions about a previous rental? Request past rental information.

24-Hour Roadside Assistance

• 1-800-235-9393

Dollar 4Business Support:

• 1-800-331-3550
• dollar4business@dollar.com
• Fax: 1-405-979-3330

Frequent Flyer Help Desk

• 1-800-654-4173
• frequent_travelers@hertz.com

Website Difficulties

• 1-800-654-0011

Travel Agent Commission Hotline

• 1-800-527-7752

Dollar GDS Helpdesk

• 1-888-367-4372

Media Contacts

• 1-844-845-2180
• mediarelations@hertz.com