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Updated Debit Card Policy


Using Debit Cards to Qualify for a Rental in the United States

Reservation made more than 24 hours before the start of rental?

At U.S. corporate locations, debit cards issued under a VISA, MasterCard, or Discover logo which draw funds directly from the renter’s account may be used at the start of the rental when the reservation is made more than 24 hours before the time of rental, and the rental is for car classes other than convertibles, Premium or Luxury rentals. An authorization amount including the estimated total for the rental charges and an incremental hold of $200 will be assessed for non-Express members, and Express members renting for the first time. These funds will not be available for your use until the end of the rental after charges apply. The above incremental hold will not be applied to established EXPRESS members cards.

Reservation made less than 24 hours before the rental or renting a premium, convertible or luxury car class?

A debit card may be used on a reservation made less than 24 hours before the rental or when renting a convertible, Premium or Luxury, car class when the following information is provided:

  • Two (2) valid forms of identification; and
    • Valid forms of identification are a valid United States or Foreign Country issued Driver’s License AND One (1) of the following forms:
      • An alternative valid credit or debit card embossed with the same name as the driver’s license;
      • A United States or Foreign Country Issued passport in the same name as the driver’s license and debit card;
      • United States or Foreign Country Issued Military Identification Card in the same name as the driver’s license and debit card;
      • Non-Government Form of ID, examples that may be accepted include: store membership card with photo (Costco, Sam’s, etc.) or a company ID badge with photo. Names on both forms must match driver’s name on license and debit card; or
      • A current month Utility statement which is addressed to the renter with the same name and address as present on the renter’s driver’s license (e.g., gas, electric, cable bill).
  • Proof of travel plans, including (but not limited to) return trip travel tickets.

An authorization amount including the estimated total for the rental charges and an incremental hold of $200 will be assessed for non-Express members, and Express members renting for the first time. These funds will not be available for your use until the end of the rental after charges apply. The above incremental hold will not be applied to established Express members cards.

Any funds that are held for a debit card rental transaction that are due back will be returned once your rental is complete. Please refer any questions you have regarding the availability of those funds to your banking institution.

Exceptions: Debit cards are accepted for Dollar Express members when the card is already in the member’s profile or the rental is a Replacement rental.

In the event the renter in unable to produce the above required documents, a credit card may be used to secure the rental and at the end of the rental, a debit card may be used for payment. 

Dollar franchise locations may set their own requirements for debit card acceptance. To see a list of franchise locations click here.

 

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