Updated Debit Card Policy

Using Debit Cards to Qualify for a Rental

• At many Dollar locations, debit cards issued under a VISA or MasterCard logo which draw funds directly from a cardholder’s linked bank account may be used at the outset of a rental to qualify for the rental where the following requirements are met; at Dollar Airport locations, you will be required to provide proof of a return airline flight to coincide with the rental and present two (2) valid forms of identification; and in Dollar Off Airport locations, you will need to make your reservation at least one day in advance of your rental pick up date, be at least 25 years old, have a Corporate Discount Plan (CDP) number listed in the reservation and present two (2) valid forms of identification.

  • However, there are exceptions to this general policy:

    • Debit cards are not accepted at the outset of a rental to qualify for rentals in the New York Metropolitan Tri-State Area (NY, NJ, CT), areas of Hartford, CT, areas of Philadelphia, PA, areas of Boston, MA, areas of Manchester, NH, and areas of Detroit, MI.
    • Debit cards are accepted for Dollar EXPRESS members using a debit card in their profile or it is an Insurance Replacement rental.
• Debit cards are accepted for payment at the end of your rental.
• In most cases, the location will perform a credit check for debit card customers to determine credit worthiness at the time of rental. The customer must meet the minimum criteria to rent using a debit card. In addition, the acceptance of such debit cards is contingent of meeting the requirements noted above and upon the debit card having available funds to cover the estimated charges plus an authorization of up to USD 350.00 or 15% of the estimated rental charges, depending on the rental location and card used. These funds will not be available for your use.

• When a debit card is accepted as form of payment, at the start of the rental, two (2) forms of identification must be presented.

  • A valid United States or Foreign Country issued Driver’s License
  • Other form of identification in the renter’s name