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Rental Policies

No Smoking Policy

Dollar has a strict no smoking policy

If evidence of smoking is present in the vehicle, customers will incur a Smoke Cleaning Fee of $400 and may be placed on our Do Not Rent List.

If smoking evidence is found, the Vehicle will be treated with our Freshwave product and deodorized with a specially developed electronic oxidation device, to eliminate the smoke/e-Cigarette odor. De-smoking requires the vehicle to be taken out of service for up to 24 hours, therefore a Smoke Cleaning Fee of $400 will apply when evidence of smoking is present.

Pet Policy

Dollar welcomes pets, but rental vehicles must be returned without damage and in clean condition to avoid a cleaning fee. Excessive pet hair, soiling or damage caused by animals will results in an extra cleaning charge. Extra cleaning charges range from $50-$250 depending on the additional time needed to clean the vehicle and whether the vehicle needs to be taken out of service for cleaning.

We never forget whose dollar it is.
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